FAQ

How to book and pay?

You can pay for your stay by bank transfer to any Ukrainian bank or through the Privat24 online payment system (within Ukraine), or by Visa or Mastercard via Platon (within Ukraine and other countries) and Liqpay (within Ukraine, via invoice sent to email or messenger). Data privacy and payment security are guaranteed by the Privat24, Platon, and Liqpay security systems, respectively. Please note that we do not charge a commission for booking or processing.You can pay for your stay by bank transfer to any Ukrainian bank or through the Privat24 online payment system (within Ukraine), or by Visa or Mastercard via Platon (within Ukraine and other countries) and Liqpay (within Ukraine, via invoice sent to email or messenger). Data privacy and payment security are guaranteed by the Privat24, Platon, and Liqpay security systems, respectively. Please note that we do not charge a commission for booking or processing.

What are your working hours?

Is there a tourist's guide to vacation?

Are there regional transfers?

Is there any processing of personal data?

Is there compensation for cancelling a trip?

Is there compensation for a flight delay?

Is an offer agreement provided?

What are the terms of use of services?

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